Developer, Product Planning and Development
BCD Travel
Lagunilla, CR
hace 2 días

Job Description

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a Developer, Product Planning and Development who enjoys both a buzz and a challenge.

Developer, Product Planning and Development

Full-time, (home)based in Costa Rica

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more.

People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance.

But don’t just take our word for it : we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will develop and maintain low to medium complexity level requests to support BCD, customer, & industry requirements, increase agent productivity, decrease errors, and reduce operating costs.

You will adhere to department processes and best practices to ensure coding consistency and analyze current programs to provide enhancements for strategic projects.

A snapshot of this opportunity

  • Develop scope of work’ including estimate level of effort and delivery date for requests
  • Program requirements per department standards and best practices
  • Perform comprehensive testing on your own programming
  • Provide a proactive and consultative approach to MidOffice development; design solutions that increase agent productivity, decrease errors, and reduce GDS hits
  • Keep abreast of department guidelines and procedures consistently
  • Create, maintain and demonstrate internal / external training documentation as requested by leadership
  • Collaborate with other technology teams and / or suppliers to develop best practices and technology solutions
  • Meet or exceed department productivity expectations as measured via help desk statistics
  • How you can set yourself apart
  • Strong analytical, problem solving and process reengineering skills
  • Excellent verbal and written communication skills in English, including technical references
  • Proficient PC, Windows software, and project management knowledge
  • Strong customer service, analytical, organizational, and prioritization skills
  • Ability to work on multiple requests concurrently and deliver on time per department service level agreement
  • Excellent interpersonal skills and ability to work with diverse cultures
  • Able to effectively articulate technical opportunities and risks
  • Availability to work daily hours to support BCD business in appropriate country / region local time zone as requested by leadership
  • C#, MJML or other programming experience is a plus
  • Working knowledge of 1 GDS technologies : Amadeus, Galileo, Sabre is a plus
  • Working knowledge of database integrations to BCD products, SQL and .NET technologies is an asset
  • Working knowledge of web services and AWS technologies is an asset
  • Work independently with little or no supervision
  • What we offer you

    At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance.

    We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list.

    We make a difference through charitable activities in our communities across the globe.

    About us

    BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road.

    We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals.

    In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry.

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