Windows Server Specialist (Infrastructure developer)
San Rafael de Escazu (Shared Service Center),Costa Rica,
hace 2 días
  • Job facts
  • This is an exciting opportunity to join a global team with highly skilled IT professionals. In the role, the Windows Server specialist (Infrastructure developer) will work as a member of a group of other Windows administrators providing support to Roche Main Datacenters around the globe.

    The Windows Server specialist (infrastructure developer) performs Windows server 2nd and 3rd level support duties, including capacity planning, performance checking, advanced troubleshooting and resolution of issues escalated from other IT support teams, always following ITIL best practices and strict quality guidelines.

    As a team member, you work within a group of other IT system administrators providing support to Roche Main Datacenters around the globe, performing activities which summarize as follows :

    02nd and 03rd level support for the different Windows server versions (from Windows 2003 to Windows 2016) including failover cluster configurations.

    Operation of SCCM for SW and patches deployment.

    Continuous automation of tasks (using Microsoft traditional scripting technologies as well as infrastructure development tools such as Ansible, Jenkins and Puppet).

    Advanced troubleshooting of problems related to operating system & hardware with potential escalations to external vendors.

    Participation in internal projects.

    Coordination and execution of activities, sometimes required during weekends or out office hours.

    Who you are

    You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies.

    Where a job title is not considered the final definition of who you are, but your starting point.

    In terms of qualification and experience, this is what we are looking for :

    Bachelors Degree in Computer Science, Engineering or related discipline or recognition of prior working experience which is equivalent.

    Demonstrable minimum of 5 years of experience in remote administration Windows related server infrastructure. Required : Windows 2003 and above versions.

    Desirable demonstrated experience with infrastructure development tools (Ansible, Jenkins, Puppet)

    Knowledge of virtualization technologies (VMWare, Hyper-V)

    As personal attributes, you are :

    Able to follow existing procedures and define new ones when required

    Team player in a dynamic & international environment

    Effective communication in written & verbal English

    Optimistic and passionate about his / her job, always looking for opportunities to improve the way the team works and its results

    Autonomy to handle complex situations

    Able to travel sporadically

  • Who we are At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups.
  • Our success is built on innovation, curiosity and diversity.

    Roche is an equal opportunity employer.

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