Senior Employee / Labor Relations Analyst
Location : San José
Categories : Confidential, Probationary, Full Time, Human Resources
Job Summary
Reporting to the Manager, Employee and Labor Relations, the Senior Analyst works under limited supervision and performs journey-level professional employee / labor relations staff duties including investigation design, research and analysis;
assists in the resolution of disputes; assists in the preparation of grievance and complaint responses; assists with the design, development and facilitation of employee / labor relations related training.
Provides advice and interpretation of Collective Bargaining Agreements, CSU policies and procedures to managers and work leads / supervisors;
assist investigators with related duties and performs related duties as required. This position will also provide support to the area of equal opportunity as needed.
Key Responsibilities
Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding, and other labor relations activities.
Assist the Senior Director / Manager in grievance preparation with research and analysis of issues and past history.
Research, gather and compile data for information requests related to grievances and discipline cases.
Research issues relative to contract interpretation / administration.
Implement or assist in the implementation of negotiated settlement agreements and arbitration awards.
Draft settlement agreements, grievance responses and formal disciplinary actions.
Prepare, lead and respond to issues for Labor Management meetings.
Oversee record management for progressive disciplines and grievances.
Consults with and provide advice to managers and work leads / supervisors regarding disciplinary actions, grievance processes, contract interpretation, CSU policies and procedures, and other employee / labor relations matters.
Conduct and / or assist with investigations related to disciplinary actions, grievance responses, and workplace violence complaints.
Knowledge, Skills & Abilities
Working knowledge of Human Resources methods, procedures and practices
Working knowledge of collective bargaining contract administration
Knowledge of investigative processes and procedures
Knowledge of adult learning methods
Excellent written and verbal communication skills
Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements
Ability to define problems, establish facts, collect data, draw conclusions and to effectively present information when responding to questions from internal and external customers
Ability to effectively present information and respond to questions from groups of managers, customers, labor unions and the general public
Ability to handle multiple work priorities, organize and plan work and projects and work within various deadlines in a fast-paced environment.
Ability to ensure completeness, accuracy and timeliness of all operations functions
Required Qualifications
Bachelor’s degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
Three years of administrative work experience
Preferred Qualifications
Master’s Degree
Four (4) years HR experience in a union environment with two (2) years direct labor / employee relations experience; experience interpreting collective bargaining agreements;
experience in higher education
Compensation
Classification : Confidential Administrative Support II
Anticipated Hiring Range : $6,200 / month - $6,500 / month
CSU Hiring Range : $3,736 / month - $6,893 / month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .
