Are you a dynamic person, with an eye for details who enjoys engaging with a wide variety of customers? If yes, come join the America Customer Business Operations team as a Student Worker Customer Service Representative!
The SW CSR acts as the communication conduit between internal sales & operations teams and our external customers - which include Multinational companies, authorized distributors and direct account- to maximize revenue through supply commitments.
The SW CSR is a key member of the America's Service Cloud team owning all customer order management matters and helps manage the customer's supply chain requirements, product demand and alignment of supply to the company's strategies.
This includes gathering and analyzing information to determine product allocation, monitoring customer inventory and partnering with business experts to solve daily customer requests in alignment with business strategies.
The optimal candidate for this role is passionate about delivering world-class customer engagement & orientation, enjoys proposing data based solutions to problems and has passion for growing revenue to help Intel gain / maintain competitive edge.
The candidate should possess the below behavioral traits / soft skills :
You must possess the below minimum qualifications to be initially considered for this position. Relevant experience can be obtained through school work, classes and project work, internships and / or work experience.
Minimum Qualifications :
Preferred Qualifications :
Inside this Business Group
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions.
SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption".
We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples.
The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe.
Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.