Senior Engagement Manager
San Jose
hace 4 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The challenge

Adobe is driving our next phase of growth by building deep partnerships with our most strategic enterprise clients. The Digital Strategy Group Transformation Team is Adobe’s investment in our best thinking and resources to help C-level executives drive board-level initiatives to reimagine their customer experience and drive omnichannel transformation.

As a Senior Engagement Manager, you will lead a cross-functional team in defining clients’ north star experience, prioritizing desired capabilities and use cases, sizing expected benefits, validating solutions, and defining a multi-year roadmap.

You will lead the team in conducting data-driven analyses, synthesizing insights, and delivering actionable recommendations.

You will also partner with our technical teams to ensure a compelling vision and aspirational customer journey comes alive through technology demonstrations.

To succeed in this role, you should have a proven track record of advising senior executives and compelling them to act on your recommendations.

You know the path they must take to transform their customer experience and technologies because you’ve supported similar transformations before.

You apply a hypothesis-driven problem-solving approach to synthesize data sets and develop novel insights, while mentoring others to do the same.

You can lead a diverse team of strategists, technologists, and other functions to deliver value to customers while navigating their complex organizational structures.

You recognize broad patterns in our customers’ unique business problems and use these to help define Adobe’s go-to- market and solutions for the industry.

Your success is measured by driving growth in Adobe’s largest opportunities, and leading strategy engagements with customers to drive omnichannel transformation with Adobe as a key strategic partner.

What you need to succeed

  • Experience leading engagements in a top management consulting firm or digital agency
  • Ability to lead and influence cross-functional teams
  • Strong core consulting skills : structured problem solving & analytics, critical thinking, executive storylining & synthesis, proactive risk mitigation
  • 5 to 7+ years of functional experience in digital / ecommerce, performance marketing, or personalization
  • Experience driving digital experience or marketing transformation initiatives, either client-side or as a trusted adviser
  • Expertise in 1 or 2 industries : Media & Entertainment, Telecomm, High Tech, Financial Services , Consumer Goods, Manufacturing, Healthcare
  • Strong executive presence and communication skills, with ability to engage senior executives
  • High degree of intellectual curiosity and ability to absorb new concepts quickly
  • MBA or equivalent advanced degree
  • Willingness to travel up to 10-15% (post-COVID)
  • Get to know the team

    Adobe’s Worldwide Field Operations

    Adobe’s Worldwide Field Operations provides customers with the products, services, solutions, and support they need to make, manage, measure and / or monetize their digital assets.

    Worldwide Field Operations includes Worldwide Sales, Reseller Partnerships, Partner Sales, Adobe Global Services, Sales Operations and the Adobe Worldwide eCommerce organizations.

    Take a peek into Adobe life in this video .

    Adobe believes in hiring the very best and that’s why our dynamic working environment has received awards throughout the globe.

    Recognizing that employees are at the core of our success, Adobe recruits and retains highly qualified and motivated individuals, builds an environment where they can innovate and achieve their best, and rewards them for their performance by giving them an opportunity to share in the company’s success.

    At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists .

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

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