Transfer Credit Analyst - Online Programs
San Jose State University
San José
hace 5 días

Transfer Credit Analyst - Online Programs

Location : San José

Categories : Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Job Summary

Reporting to the Vice Provost Undergraduate Education and receiving work lead direction from the Lead Transfer Credit Technical Analyst and direction from the University Articulation Officer, the Transfer Credit Analyst supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree.

The Analyst is responsible for serving as the point of contact for SJSU Online Enrollment Counselors and for performing a variety of tasks related to determining the validity of transfer credits through review of articulation agreements, and programming rules in PeopleSoft to apply the transfer credit to student records.

In this role, the incumbent must understand Title 5, CSU and SJSU academic advising, admission and graduation policies and procedures.

Responsibilities include analysis of articulation updates for course-to-course, general education, American Institutions, advanced placement and transferability databases.

Analysis includes accuracy and error reporting to guide improvement planning. The Analyst is knowledgeable about articulation, the articulation data sites, SJSU curriculum, requiring a broad understanding of general education and course-to-course articulation requirements.

Key Responsibilities

  • Research and report discrepancies and / or conflicts in ASSIST, TES, and SJSU’s articulation website to the Articulation Office
  • Run and analyze queries as needed to ensure accuracy of written transfer rule updates and troubleshoot issues that may arise
  • Participate in the development and ongoing maintenance of various databases
  • Create and analyze complex spreadsheets for the online program transfer credit requests detailing articulation agreements for community colleges, the CSU, the UCs and other universities
  • Work closely with Lead TC Analyst, Articulation Officer, E-Advising team, IT and Enrollment Services to research and gather data to resolve transfer credit discrepancies
  • Communicate with stakeholders (online enrollment counselors, evaluators, advisors, and students) when discrepancies are identified
  • Knowledge, Skills & Abilities

  • Working knowledge of principles of university transfer credit practices
  • Expertise in using Office software packages, technology and systems
  • Ability to independently interpret and apply a variety of policies and procedures where specific guidelines may not exist
  • Ability to assist other employees in technical and procedural activities
  • Ability to express oneself, clearly and concisely, both orally and in writing, and to edit written material
  • Required Qualifications

  • A bachelor's degree and / or equivalent training
  • Administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Preferred Qualifications

  • Experience with student advising or transcript evaluation
  • Two years of administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Compensation

    Classification : Administrative Analyst / Specialist; Non - Exempt

    Anticipated Hiring Range : $4,800 / month - $5,000 / month

    CSU Hiring Range : $3,288 / month - $6,347 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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