Learning Assistance Coordinator (513416)
The California State University
San Jose
hace 3 días

Description : Job Summary

Job Summary

Under the supervision of the Director of Peer Connections, the Learning Assistant Program Coordinator is responsible for the oversight of the Learning Assistant Program.

The Learning Assistant Program Coordinator provides student academic support designed to facilitate successful student persistence through the completion of the baccalaureate degree.

This position contributes significantly to creating and sustaining an exceptionally supportive educational environment for First Year Experience Students, Underserved Students, and First-Generation College Students by supporting the faculty in challenging courses and creating an engaging environment for student learning.

Working independently and under general supervision, this position is responsible for overall development, operation and assessment of the Learning Assistant component of Peer Connections including the collaborating with the Learning Assistant Alliance and the College of Science Learning Assistant processes.

The position works closely with the Peer Connections team to develop, oversee, and assess programs that will benefit all San José State University students.

This position collaborates with faculty to encourage a more interactive experience in the classroom.

Key Responsibilities

  • Recruits, selects, trains, supervises, and evaluates up to 40 Learning Assistants.
  • Provides individual student staff direction and development by conducting one-on-one meetings. This may include counseling and advising students on issues which affect their personal functioning, academic performance, and professional development.
  • Oversees and mentors a graduate assistant position who assists with the day-to-day activities of the Learning Assistant program.
  • Designs, coordinates, and delivers a learning assistant program to SJSU students Directs Learning Assistant assignments and oversees day-to-day operations of the Learning Assistant program with strong collaboration between the College of Science and Peer Connections.
  • Facilitates the marketing and promotion of the Learning Assistant program via outreach presentation to students, staff, and faculty as well as utilizing effective marketing techniques.
  • Develops and implements assessment tools to measure the educational impact of Learning Assistants.
  • Prepares statistical and narrative reports assessing the effectiveness of Learning Assistants.
  • Monitors student assistant payroll, professional development log, assignments, etc.
  • Designs and implements training specific to the Learning Assistant role including theoretical and practical applications.
  • Collaborates with other departments and colleges to provide effective academic assistance and represents Peer Connections as requested on university and division committees
  • Designs and delivers presentations on relevant material.
  • Knowledge, Skills & Abilities

  • Ability to strategically manage projects / marketing campaigns from the conceptual stage through the finished product
  • Excellent customer service and public relations skills
  • Strong writing skills to present both qualitative and quantitative information
  • Solid presentation design and facilitation skills
  • Proficiency and knowledge of computer applications in innovative teaching and database management
  • Ability to maintain dignity and self-control in stressful situations; ability to respond to emergency and crisis situations
  • Ability to advise students individually or in groups on varied and complex matters; ability to determine the appropriate course of action and proper techniques to utilize while engaged with students during personal interactions of a sensitive nature.
  • Must be able to work occasional evenings and weekends
  • Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
  • A master’s degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience.

    A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

    Preferred Qualifications

  • Master’s Degree in Student Affairs / higher education, educational administration, social work, psychology, counseling, public administration, ethnic studies, or other related field.
  • Experience with supporting and advising students on a college campus
  • Experience facilitating and presenting workshops and trainings
  • At least 1 year experience working with a Learning Assistant Program
  • Experience collaborating with campus partners including faculty, staff, and administrators
  • Experience with program development and coordination including supervision / leading a team
  • Compensation

    Classification : Student Services Professional IV

    Anticipated Hiring Range : $5,400 / month - $5,614 / month

    CSU Hiring Range : $5,351 / month - $7,633 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : April 21, 2022 through May 9, 2022 . This position is open until filled;
  • however, applications received after screening has begun will be considered at the discretion of the university.

    University Personnel

    CSU Vaccination Policy

    The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

    Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.

    The system wide policy can be found at and questions may be sent to .

    Additional Information

    Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

    Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

    The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.

    All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.

    SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


    All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification :

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

    The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years.

    A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at .

    Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at .

    The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus.

    A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at or by email at .

    Equal Employment Statement

    San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

    This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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