The Elevator Pitch : Why will you enjoy this new opportunity?
You have the passion for learning and getting to know about all the different tools and technologies we offer and work with at VMware.
You are a talented person who enjoys supporting colleagues around the world in terms of facilitating support. VMware IT colleague Experience and Technology department provides end-user technology services and support enabling efficiency and productivity of our colleagues.
In this role, you will engage with colleagues remotely (Phone, Chat, Slack, Video & Email) in troubleshooting software and hardware related issues with exposure to several administrative tasks, device security platforms, virtualization and obviously get hands-on with VMware products like Workspace ONE, Horizon, etc.
You will be a part of an inclusive team where different minds work together to drive efficiency and productivity for our VMware colleagues.
Success in the Role : What are the performance goals over the first 6-12 months you will work toward completing?
Within your first 6 months
After 6 months+
What are the requirements?
Student currently enrolled in college
Be able to commit, full time to the 12-week program, beginning in April 2022.
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
What is the leadership like for this role? What is the structure and culture of the team like?
This role will be reporting to the Manager, Colleague Support for VMware IT Service Desk. The team is distributed across India, Malaysia and Costa Rica.
The team consists of highly competent engineers, Junior and Seniors. We focus on iterative development, learning, passion for supporting others and willing to perform the support thru different channels.
This team is global and has a high internal visibility as we do manage to support all the VMware family.
This is a great opportunity for someone who likes to start new things and put their mark on a team and company.
Where is this role located?
Remote : The position is based out of VMware’s Costa Rica office, and open to candidates in the surrounding area. The role is remote with minimum requirement to go to the office (only during Team Director / Organization VP visits, as well as planned team meetings.
Category : University and Recent Grads
Subcategory : Internships
Experience : Internship
Full Time / Part Time : Full Time
Posted Date : 2021-10-12