Operational Risk Sr Analyst
Citi Brasil
Escazú, Costa Rica
hace 3 días

The primary objective of this position is to promote and monitor a robust Risk and Control environment in Operations & Technology within a country franchise through consistent adherence to established Citi policies and identification & management of emerging and existing risks.

The position leads a local team of 3 members that support this objective throughout the franchise

Operational risk encompasses the risk of financial or reputational loss to the organization due to the breakdown in controls within the organization including, but not limited to, a lack of or a failure to comply with internal procedures, inexperienced personnel, and unstable and poorly controlled technology systems.

The overall purpose of this role is to support the business mitigation of operational risks, and monitoring the adherence to organizational and regulatory policies and standards

  • Implementation of Independent Controls over the following areas (not exhaustive) : MCA Analysis, High Risk and Red Accounts Oversight ;
  • Ops Losses, Independent and Spot reviews; Records Management; Reconciliation; BSER Exceptions Oversight; E2E reviews for processes under Operations;
  • Peer Reviews; Ad Hoc Reviews ; Issue and Cap Management; Entitlement Reviews

    Responsibilities :

  • Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
  • Evaluates the control environment by ensuring appropriate controls are in place.
  • Ensure MCA monitoring methodologies capture the issues effectively and review the clarity and effectiveness of ARCMs.
  • To work with Ops in the identification, creation of Issues and Caps. Review of evidences for closure (perform validation to ensure sustainability).
  • Provide support, oversight, reporting, escalation(as required)

  • Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
  • Ensure all controls for High Risk and Cash Accounts are executed on a timely manner. Make sure that all outstanding items are escalated (including BSER explanations) and resolved properly and timely
  • Guidance & point of escalation to ensure timely and accurate analysis and input of Operational Risk Events into systems (ORE Central and LCS)
  • Provide quarterly Fraud Risks attestation ; Escalate any Fraud Events and reporting on fails associated with Fraud Risks
  • Ensures project completion, special assignments, and other ad hoc activities as required.
  • Ensures the Operations Team is in compliance with all regulatory policies and procedures.
  • Additional duties as assigned - i.e. support in the entitlement of users for some external applications
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and / or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Qualifications :

  • 5-8 years relevant experience
  • Preferred experience in Corporate Banking Operations or Risk and Con
  • Bilingual (English and Spanish)
  • Excellent verbal and written communication skills
  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Demonstrated understanding of operational risk and gap identification
  • Ability to multi-task and manage multiple projects simultaneously
  • Ability to present a compelling case to influence others where appropriate
  • Education :

  • Bachelor’s / University degree or equivalent experience
  • Job Family Group : Operations - Core

    Job Family : Operations Support

    Time Type : Full time

    Full time

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