Associate, Anti Money Laundering Compliance Santa Ana, Costa Rica
Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate, Anti-Money Laundering Compliance.
Motivated by our values : Purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We’re a team of over 8,000 people serving 200 countries and territories. We believe when money moves, better things happen.
Better starts and ends with the customer
You will join the Know Your Customer (KYC) team, which is responsible for providing support on Anti Money Laundering (AML) compliance programs.
In this role, you will analyze how customers use our money transfer services by interviewing them over the phone, by taking and performing calls to customers.
You’ll also be assisting with anti-money laundering compliance, by reviewing documents received via email, and / or by offline applications.
Furthermore, you will assist in interpreting how money transfer services can be improved to enhance our customer experiences and will assess the AML knowledge when managing transactions and make accurate decisions, communicating to consumers, Agents and / or Service Associates.
We need you to be self-motivated team player who is focused on giving the highest level of customer service, have strong analytical skills and very attentive to detail.
You must have great attitude and be able to adapt to a dynamic work environment. We require you to be fluent in English, both written and verbal (81% - B2+).
We need you to have strong ability to multitask using internal database systems, capable of making independent decisions with a results-oriented approach, and adaptability to work both individually and within a team, and a willingness to work on weekends (morning or night shift).
No gambling or gaming background.
Join us, and let’s connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.
It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world.
If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.