OC Analyst
Pfizer
Escazu, Costa Rica
hace 21 horas

O2C Analyst

  • Costa Rica - Escazu
  • The GFS SSC - San Jose Credit-to-Cash Analyst role will be responsible for conducting key accounts receivable activities such managing and collecting delinquent accounts America s market, booking customer payments, clearing different accounting documents and / or creating Non Product Invoices for the markets in scope.

    The objective of this role is to enable the San Jose GFS to meet their business objectives by providing quality accounts receivable portfolio analysis and overall business support for Site Leadership and market colleagues.

    This colleague will be accountable for proactively identifying and communicating issues, determining impact, and proposing resolutions.

    Additionally, this role will be critical in initiating process improvement recommendations and proactively addressing and resolving complaints from internal and external customers or vendors

    ROLE RESPONSIBILITIES

    Works of own initiative with guidance and support from Management and more senior colleaguesWorks of own initiative with guidance and support from Management and more senior colleaguesOrganizes own workload, prioritizes, and proactively follows up on outstanding itemsOrganizes own workload, prioritizes, and proactively follows up on outstanding itemsResponsible for end to end issue resolutionMaintains and when possible exceeds metrics and goalsMaintains and when possible exceeds metrics and goalsActively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunitiesTakes initiative in identifying processes and initiatives that fits into our Digital Finance strategyEffectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countriesHas strong analytical and process management skillsEnsure the timely and proper execution of adequate internal controls.

  • Actively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adherering to our internal controls structures and help identifying process improvement opportunitiesTakes ownership on every audit request that involves his / her processesSupports and co-leads select in-house processes, continuous improvement initiatives, and stakeholder collaborationsResponsible for keeping accurate and up-to-date Work Instructions, Job Aids and Desktop Procedures documentationDemonstrates business acumen and be able to apply market specific knowledge in Business Partner and Customer interactionsAssist the management team and other colleagues as needed;
  • Effectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countriesWorks of own initiative with guidance and support from Management and more senior colleaguesEnsure the timely and proper execution of adequate internal controls, understanding our SOP and proposing updates when the documentations does not align with our day-to-day processesOrganizes own workload, prioritizes, and proactively follows up on outstanding itemsTakes ownership on every audit request that involves his / her processesMaintains and when possible exceeds metrics and goalsResponsible for keeping accurate and up-to-date Work Instructions, Job Aids and Desktop Procedures documentationActively supports our GFS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunitiesAssist the management team and other colleagues as needed;
  • Effectively collaborates with stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countries

    BASIC QUALIFICATIONS

    Bachelor’s degree in Business, Accounting, or Finance related field1 to 3 years of relevant functional accounting or finance experienceProficiency in PC skills (MS Excel, Word, PowerPoint) requiredGood written and verbal English communication skills requiredStrong interpersonal skills and ability to communicate with diverse groups and individualsAbility to operate independently and remain focused through change or uncertainty

    PREFERRED QUALIFICATIONS

    Experience in a fast paced multinational company, in a Shared Services environmentWritten and verbal Portuguese communication skillsWorking knowledge of ERP systems (SAP & JD Edwards preferred)

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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