Do you enjoy recruiting talented people from diverse backgrounds and developing them to be the best?
Are you willing to partner with multiple teams across diverse functions optimize services?
Are you passionate about technology and have the skills necessary to support one of the largest enterprise networks in the world?
Are you looking for a new career opportunity or the next step in your career path? Are you energetic with good people skills?
If so we are looking for you!
About Citi :
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.
Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin.
Our goal is to have our workforce reflect this same diversity at all levels. We are also committed to attracting and retaining women into careers in information technology by leveraging the power of global relationships, collaboration and learning - to build a strong eco-system of women who can provide support and mutual benefit.
What is the Career opportunity we have
At the Citi Technology Infrastructure (CTI) Enterprise Command Center we operate multiple services and technologies and are currently seeking a talented person to run our operations within Network Change technology as a key part of the CTI Enterprise Command Center Operations Team.
You will run IT Service orientated coverage within Citi infrastructure to reduce or mitigate any actual or potential outage to our supported businesses.
This is all done from our state of the art regional Command Center in partnership with the Workflow Coordinators, Staff Managers and the Mainframe Team in cooperation with our other Operations centers located in North and South America, Europe and Asia.
This position gives you an excellent deal of liberty to self-determine organizational and career direction. Being a part of Command Center Operations team it is expected you demonstrate competency in Network Technology and ability to quickly learn multiple platforms, toolsets and processes.
Role and Responsibilities :
In this role you will be responsible for supporting, leading and helping others in the team to develop the vision and implement a plan for future improvements.
You will be involved in advanced infrastructure build, problem management, and service improvement as needed to continuously find improvements opportunities.
This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner.
Knowledge, Skills and Competences :
That position will require you to conduct in a dynamic environment, with a fluctuating, potentially voluminous operational workload.
Experience & educational preferences :
If you will impress us during the interview but do not meet these criteria, we will still consider you for the role, provided that you have the necessary skills and experience.
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR