Manager, Product
Western Union Holdings, Inc
Santa Ana, Costa Rica
hace 3 días

Does playing a criticalrole in protecting customers sound exciting to you? How about working for aglobal fintech company on an advanced team that is passionate about preventingmoney laundering and other illegal financial transactions?

We’re seeking a Manager,Digital Product, based in our Santa Ana, Costa Rica office. In this role you will be working closely withother product groups, marketing, regional business teams, customer supportteams, legal, compliance and engineering to understand customer expectationsand design effective solution to exceed them.

Sound interesting? Hereare some specifics :

  • You bridge the technical and business worlds as you design services that our users love.
  • Responsible for a product or product line, including development, roll-out, and testing.
  • Provide design input and work with design and IT to develop new templates or components
  • The ideal Product Manager obsessively seeks to understand the customer’s perspective, is data-driven, has a bias toward action, and can break down complex problems into steps that drive product development.
  • Build and track performance metrics and make enhancements to existing metrics and reports.
  • Works closely with Care team to bring customer perspective to digital team.
  • What you will need tosucceed :

  • Experience in web development, processes, project management, and release schedules
  • Bachelor’s degree in related area
  • 3-5 years of management experience
  • Ability to communicate effectively at all levels. Orally andwritten (Business writing skills in English and Spanish) C1 (83% minimum)
  • Excellent problem-solving, organizational and analytical skills
  • Get things done attitude
  • Demonstrated initiative and creative problem-solving skills
  • Self-motivated, with the ability to roll-up sleeves and prioritize
  • Attention to detail and a penchant for creating great customer experiences
  • Ability to break down complex requirements into simple documents, stories, and flows
  • High level of team-oriented skills, experience developing andengaging a team
  • What will make you standout :

  • Proactive, strategic, curious, and passionate about continuous learning and improvement
  • Experience working in a large corporate environment a plus
  • Experience in global money movement a plus
  • Agile certification
  • What’s in it for you?

  • Competitive global pay and benefits
  • What it’s like here :

    Western Union (WU) is acompany on the move! We believe that when money moves, better things canhappen. From small businesses and global corporations, to families near andfar, or NGO’s in the most remote communities on Earth, WU helps people andbusiness move money globally.

    We have a rich legacy of innovation, and arecontinuing to develop new and more convenient ways for our customers to sendand receive money through digital, mobile and retail channels.

    We have acombined digital and retail network that spans over 200 countries andterritories. Some companies specialize in cash-

    based retail money transfer andothers play only in digital. We are leaders in both!

    Being on the WesternUnion team means being tenacious and goal-oriented. It means takingrisks and quickly finding the path to success.

    It means having integrity, andfinding ways to make things work. It means thriving as part of a diverse,global team of over 10,000 people who are committed to moving money forbetter.

    It means being driven to win, and to do work that makes adifference on a global stage. Sound like you? Apply now!

    Inclusion anddiversity are fundamental to our culture and success. Achieving our commonvision depends on people with diverse backgrounds working together.

    Who knows; your unique point of view could be the key to ournext groundbreaking idea. We’d love to explore thatpossibility!

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