Application Provisioning SQA Tester
F. Hoffmann-La Roche Ltd
San Rafael de Escazu (Pharma),Costa Rica,
hace 5 días

As an , you will be based in San José, Costa Rica. You will be working at Roche Global Shared Service Center, which is one of the Roche Shared Services Centers worldwide providing IT, Finance, Procurement services to various countries in the Americas region.

In this role you will be reporting to Application Provisioning Unit Lead.

You will drive operational excellence and provide business guidance to ensure the accurate and timely delivery of IT Shared Services to affiliates across all divisions, business units and locations.

You will also develop strategic plans and drive on-boarding processes, projects, and improvements for the Shared Service Center.

This role requires significant interactions with business Subject Matter Experts, Business Partners, senior business leaders, and / or various other internal stakeholders both locally and globally to understand stakeholder needs, optimize operations, align and harmonize system requirements, and drive required change management effectively.

Your main task will include :

  • Perform all testing scenarios reflected on official documentation (all installation scenarios that can happen in production are verified)
  • Prepare Lab for hardware dependent apps when required (e.g drivers)
  • Prepare machines for testing (normally Virtual machines, sometimes physical machines as well, when needed)
  • Communicate Test results
  • Testing activities as part of projects
  • 1st Level Troubleshooting and documenting the errors
  • Manage tasks and assignments within agreed Service Level Agreements .
  • Comply with OLAs and QA requirements.
  • Complete tasks and assignments with quality following internal procedures, processes and documentation.
  • As the ideal candidate for this role, you have a Bachelor’s degree in computer science, engineering or business field, or equivalent experience.

  • Multicultural and international experience preferred.
  • Previous Experience in a large Global organization.
  • Responsible and reliable.
  • Strong communication skills.
  • Strong oral and written communication skills in English. German, Spanish are significant advantages.
  • Ability to work across multiple time zones or overtime when needed.
  • Your further qualifications are :

  • 1+ years experience in a similar position
  • 2+ Years experience with some or all of the following technology :
  • 1. Basic knowledge (power users, basic troubleshooting with log files) about Mac OS, Windows and Vmware

    2. Casper and SCCM experience (good to have)

    3. Networking and Active Directory basic knowledge (TCP / IP, DNS etc)

    4. Basic scripting skills in : Powershell, VBscript or Python

  • Strong understanding of Computer Systems Validation and working experience in Validated environment
  • Roche is an equal opportunity employer.

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  • En Roche, nuestro éxito se basa en la innovación, la curiosidad y la diversidad, multiplicado por 94,000 profesionales en 100 países.
  • Trabajando juntos, nos hemos convertido en uno de los grupos líderes de salud enfocados en la investigación.

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