Operation Supervisor
Heredia, cr
hace 2 días

At Publicis we are looking for an Operation Supervisor in order to :

  • Collaborate and lead complex cross-capability projects and integrated program management
  • Lead client discussions on project plans to ensure client understands project flow and due dates needed to meet end goals
  • Produce top-down and bottom-up scopes, project schedules, resource plans and risk & change management plans, utilizing appropriate tools
  • Participate in new business RFI or RFP requests when necessary
  • Begin management, leadership, and effective communication trainings
  • Contribute to proper training and onboarding processes for new team members
  • Demonstrate strong written and oral presentation skills
  • Sets goals for yourself and may manage multiple direct reports to set goals and conduct regular reviews
  • Others Responsabilities

  • Setting up projects and programs for success (right team, properly planned, client alignment)
  • Keeping clients and internal teams moving in the same direction
  • Effectively handling risk, escalating when needed and assisting the team in resolution
  • Contributing to the development of methodologies, standards, and best practices to streamline processes and create efficiencies for the Project Management capability and train team members when applicable
  • Experiencing something new every day
  • Qualifications

  • Has established positive, trust-based working relationships with Onshore / Offshore
  • A four-year degree
  • 4-5 years of project Management, Business Administration, Marketing, or related experience.
  • Mastery of mid to high-level projects (i.e., email, OLA, landing page updates)
  • PMP and / or CSM Certification (or desire to get this)
  • Working knowledge of enterprise tools (JIRA, MS Project, Excel, PowerPoint, Slack, Trello)
  • Demonstrate grit and extreme ownership
  • Exude positivity
  • Aren’t afraid to share your ideas
  • Meet problems head-on and view them as opportunities
  • Are self-reliant and motivated
  • Communicate fearlessly
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