We are in GROWTH MODE and our clients and customers are too Our Customer Support Agents are pivotal to the success of the organization and we are on the hunt to add to our growing team If you thrive in a fastpaced and dynamic environment WE NEED TO TALK As a Customer Support Agent, you will be committed to providing the best service experience possible, have a passion for problem solving and will assist our customers with their daytoday technical and service related issues, ensuring they are able to enjoy our products and our clients are able to provide a world class online betting experience to their players.
Job ResponsibilitiesProvide excellent customer service via phone, live chat, and via emailRespond to B2B issues and questions relating to the services we offerMonitor fraud across B2C and B2B operations on a daily basisAssist in processing deposits and withdrawals for our customersParticipate in the testing of new products and serviceSkills RequiredStrong understanding and experience utilizing MS OfficeExcellent English written and verbal communication skillsFriendly and patient demeanor and ability to adapt to various Client cultures when providing solutions to our customersDetail oriented and able to manage simultaneous tasks dailyAbility to troubleshoot online technical issues relating to customers and productsSelfmotivated, solutionoriented and able to think on your feet in a fast paced environmentPrevious online gamingsports betting experience preferredBolsa de trabajo Costa Rica ofrecemos puesto de Customer Support Representative Wanted para el sector de Administración Oficina en la empresa E.
S.S. de San José. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo.
Tipo de empleo Tiempo Completo.