Master Data Analyst (Hybrid)
Stryker Corporation
San Antonio de Belen, Heredia, CR
hace 1 día

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social and recreational activities, all of which are location specific.

Who We Want :

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Goal-oriented : Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes finding ways to simplify, standardize and automate.

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Job Description :

The Analyst, Customer MDM is responsible for managing workflows involving customer master data creation / updates, process improvement, and maintenance within the relevant ERP system.

A high level of accuracy and attention to detail is required.

What you will do :

Work with relevant stakeholders and processes to maintain corporate customer master database, including set-up and maintenance of customer information within ERP system.

Work with cross-divisional business units and appropriate team members to troubleshoot Customer Master Data sales area issues.

Identify issues and risks to appropriate team members relating to Customer Master Data and potential adverse impacts to the business.

Act as customer master subject matter expert (SME) on project teams providing guidance as necessary for new processes, maintenance, and analysis of freight and shipping / delivery terms.

Primary interaction with cross-functional areas (such as field personnel, Finance, Compliance, etc.)

Understand and use available databases and ERP systems required for the workgroup.

Minimal supervision, assist in maintaining policies and procedures, respond to incoming inquiries.

Perform other duties as assigned.

Accuracy and attention to detail is critical for this position.

Support stakeholder SLA’s and work to provide KPI’s

What you need

Bachelor’s Degree in Accounting, Finance, Business, IS or related discipline

Fluent spoken and written English. Any other language is a plus

Must have excellent verbal and written interpersonal communications skills

Excellent analytical skills

Exceptional skills in applicable Microsoft software programs

Business Intelligence tools preferred (Microsoft reporting, PowerBi)

Major ERP systems experience (SAP or MDG, Oracle, JD Edwards)

Must be able to organize with the ability to prioritize work and keep accurate and detailed records

Must have excellent time management skills with the ability to use independent judgment effectively

Must be able to understand and work within complex interdivisional procedures and policies

Qualifications & experience :

2-5 years maintaining master data records (customer master preferred)

Physical & mental requirements :

Ability to work well with cross-functional teams and multi-task

Excellent communication (verbal and written) and interpersonal skills, attention to detail, and ability to communicate complicated issues effectively

Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment

Computer or technical knowledge

Effective problem-solving skills

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at

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