Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.
We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
The is responsible for the Continuous Improvement (CI) and Performance Management capabilities primarily within the CBS center and in some process areas globally.
The role will focus on deploying and leveraging Lean Six Sigma as well as leading identification and application of process digitalization through Robotic Process Automation.
This role is responsible for building a data-driven culture through Performance Management within the CBS center and overseeing operational process deployments such as knowledge management.
The Continuous Improvement Lead is a member of the global CBS Service Management Leadership team and CBS Center Leadership team.
30% - Continuous Improvement Leadership
Build and sustain a continuous improvement strategy and culture in local CBS center
Identify potential process improvement projects and drive change through their implementation to generate value for CBS
Work with functional teams to uncover and assess continuous improvement opportunities for CBS
Facilitate the governance of the Continuous Improvement portfolio at the local CBS center to ensure continuous improvement activities are focused on areas of highest value
Deliver breakthrough levels of improvement in process capability, productivity to reduce defects and attain world-class levels of quality through implementation of Lean Six Sigma philosophy, theory, and application tools / tactics
Provide leadership and direction to the local CBS center teams to execute on the global Lean Six Sigma strategy and tools to improve process efficiency / effectiveness and eliminate defects in day to day operations
Facilitate, train, and coach team members and Green Belt teams in the use of Lean Six Sigma philosophy and tools
Ensure value capture is measured following continuous improvement initiatives
20% - Digitalization & Analytics
Stay current in external industry best practices on Continuous Improvement and Performance Management, including how to apply process digitalization technologies such as Robotic Process Automation and / or PowerBI.
Lead identification of opportunities to apply Robotic Process Automation in CBS processes within local CBS center across all functional areas such as Finance, Procurement and Transportation & Logistics including establishing business case for automation and aligning it with industry benchmarks
Educate stakeholders such as CBS Center Leadership team and Global Process Managers on the opportunities to apply process digitalization within CBS center and / or a global, specific process area
Accountable for overall implementation of Robotic Process Automation for local CBS center, including partnering with CBS leadership team, Global IT and external providers to ensure project teams are staffed and trained appropriately, automation is sustainable, appropriate standards are followed and value is captured
Collaborate with and share lessons learned with other Cargill teams seeking to automate business processes
20% - Business Partnering & Relationship Management
Partner with Global Process Managers to prioritize the Continuous Improvement portfolio across CBS globally for a specific process area such as Record-to-Report or Deliver
Ensure alignment of Continuous Improvement portfolio with Global Process Manager process roadmaps, providing input to the Global Process Manager based on continuous improvement ideas submitted by CBS team members globally
Lead large, global Continuous Improvement initiatives sponsored by the Global Process Managers
Provide feedback and make recommendations on Continuous Improvement opportunities for a specific process area
20% - People Management
Accountable for performance management, talent development, succession planning, coaching, and engagement for Continuous Improvement and Performance Management team members in local CBS center
Hire staff and other employees, determine future resource needs in alignment with CBS growth projections and new capabilities, and independently make selection decisions within local CBS center Continuous Improvement and Performance Management teams
Responsible for aligning overall team resources to execute against short and medium-term plans
Assist with long-term resource planning
10% - Performance Management & Operational Processes
Accountable for overall implementation of Performance Management metrics for local CBS center, including visual management through appropriate channels such as PowerBI
Drive the service performance management metrics at the center level working with Functional Performance Managers and the CBS Performance Manager.
Constantly seek, share, and implement best practices
Build a data-based, performance-driven culture within local CBS center by helping teams understand how to measure their performance and break down measurements into leading and lagging indicators to impact results
Lead the deployment of internal operational process to local CBS center such as request management, issue management and knowledge management.
At times, lead and / or participate in the design and deployment of operational processes globally across CBS
Process Optimization / Project Management