Operations Manager
Infotree Service Inc
Heredia, CR
hace 3 días

Job Description

Experience managing teams of 60+ resources

Experience reporting operational metrics

Experience in relationship management

Experience in creating reports and presentations in PPT & Excel

English and Spanish - fully bilingual

Job description :

  • Draft and revise a variety of contracts with customers
  • Ensure the organization's internal contract documents are accurate and well maintained
  • Meet with customers to discuss PO issuance and other operational business matters
  • Provide advice and guidance to the different teams relating to contract management
  • Maintain excellent working relationships with clients to ensure their needs are met and exceeded
  • Discuss SOW terms, and review rate quotes on all contracts
  • Provide support and advice to clients on new potential businesses opportunities
  • Identify opportunities to improve business processes and devise plans to implement these changes to drive efficiencies
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