CUSTOMER SERVICE - FREE TRADE ZONE (ZONA FRANCA)
Expeditors
San Antonio, Provincia de Alajuela , Costa Rica
hace 3 días

Company Description

We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
  • Job Description

  • Ensure smooth and timely customs process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Custom files and reporting
  • Ensure accurate and timely client billing
  • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer s instructions and expectations.
  • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
  • Assist with verification of customs declaration information and the submission of such to the customs authority
  • Ensure compliance at all times to regulations
  • Entries under FTZ regimen
  • Tic knowledge
  • Import Permit - VUCE 2.0
  • Qualifications

  • Customer Service : 6 months to 1 year experience and / or training; or equivalent combination of education and experience
  • Understanding of transportation documentation and terms is a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Strong desire to learn
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English
  • College degree or educational equivalent
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