LA EDI Analyst
DXC Technology
San Jose, San Jose , Costa Rica
hace 1 día

Job Description : LA EDI Analyst

LA EDI Analyst

  • Provides end-to-end first level support for Customer EDI messages based on business as a KU extension.
  • Provides support / resolution for EDI production and technical knowledge as a KU extension.
  • Fulfills EDI requests such as : VOES, ZEDI tables, and quick answers for request for information.
  • Transaction reprocessing related to ongoing incidents (reprocess IDocs) using jobs in the systems.
  • Responsible for EDI configurations with P&G (excludes DMT, base map and new maps).
  • Provides consultancy work with P&G contact or Customer, as needed
  • Has full control of the area, including development and operations across markets.
  • Provides consultancy to business on the best practices to resolve issues under the markets, as needed.
  • Provides end-to-end first level support for Customer EDI messages based on business as a KU extension.
  • Provides consultancy inside the team of the regional process and behaviors
  • SPOC of the Customer, EBP and business. Executes project as per plan and revises / updates the CPS as needed.
  • Maintains collaborative working relationship with Customers and business partners.
  • Works with the team members to support operations and develop work, consultancy and processes
  • Qualifications / Knowledge in :

  • System engineer
  • Projects (agile, Kanban, devops)
  • Jira
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