FRSS Execution Delivery Lead - Costa Rica (C13)
Heredia, CR
hace 13 horas
source : DirectEmployers Association

Description : The Finance and Risk Shared Services (FRSS) Execution Delivery Lead for Costa Rica is a critical position involved strategically and tactically in the planning and execution of FRSS priorities, driving governance for the center and working closely with FRSS senior management, applying quality principles to drive execution, and ensuring change is sustainable.

This position reports to the Costa Rica Center Strategy, Execution and Reengineering (S&E&R) Head and works in close collaboration with the global Strategy and Reengineering leads in FRSS.

Key responsibilities include but are not limited to : + Drives governance for FRSS Costa Rica performance management, including the planning, coordination and gathering of operational metrics, talent metrics, productivity, and efficiency indicators to evaluate performance.

  • Provides leadership for the execution of the FRSS priorities and must win battles, including the coordination with Reporting Operations Managers and Global FRSS Leads, ensuring smooth communication, coordination, and escalation of issues.
  • Provides support to Center Head and S&E&R Head for preparation of ad-hoc presentations and analysis, including best practices and presentation to senior management.
  • Leads FRSS Costa Rica operational and ecosystem metrics review, providing governance and framework for timely review and follow up.
  • Leads FRSS talent initiatives, including talent attraction, development and retention, being able to organize change management and engagement committees, facilitating the governance and appropriate reporting of metrics to evaluate progress.
  • Provides strong partnership for the execution of center-wide initiatives, driving collaboration with strategic partners within the CSC Costa Rica such as Human Resources, Site Management, Support Functions, and others.
  • Supports the Program Management Office. Collecting, reviewing and preparing reporting for senior management on project economics, costs, resources and risks.
  • Supports appropriate and effective governance arrangements. Qualifications : + Bachelor degree or equivalent experience in Business Administration, Project Management or related fields.

  • Advanced English level+ 8+ years of work experience with Strategy, Governance, Program Management or related fields, in a financial services organization or shared service environment.
  • Strong communication skills (verbal / written) and the ability to interact with managers and peers across the organization.
  • Experience in the creation and delivery of effective presentations+ Strong analytical skills. Project management experience.
  • Collaborative with project team members, peers, and business partners; open-minded to different opinions and diverse perspectives.
  • Comfortable with complexity and ambiguityC13 Job Family Group : Finance Job Family : Fin Solutions Dsgn & Implement Time Type : Full time Citi is an equal opportunity and affirmative action employer.
  • Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

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