MAIN Scope & Complexity
REQUIRED EXPERIENCE Has 1-3 years of related experience. LANGUAGES Ideally advanced English proficiency. SKILLS / COMPETENCIES
o Ability to focus attention to detail. o Ability to consistently follow through with projects to completion. o Strong interpersonal, problem solving, organizational and prioritization skills are essential.
Must be self-motivated and initiating. o Advanced typing skills. o Familiar with computers and standard software programs (Excel, Word, e-
mail, etc.). SPECIFIC Contact center related certifications are a plus. SUPERVISORY RESPONSIBILITIES N / A WORK ENVIRONMENT DEMANDS While performing the duties of this job, the employee will be required to sit for extended periods of time, including constant use of computer keyboard and tracker devices (mouse, track ball, etc.
Noise level in the work environment is usually moderate.