Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Product Fulfillment Intermediate agent you will be responsible for complying with the consumer’s requests to deliver quality output, assure on time project completion and superior customer service.
He / she will work in a collaborative team environment to achieve these results. Some of the objectives of this new role are to deliver Back Office duties and also inbound and outbound calls.
It requires minimum supervision and high analytical decisions taken.
What you’ll do
Comply with metrics and overall performance expectations
Identify consumer needs via a thorough analysis of the consumers’ credit file
Properly document follow-up actions for partner departments' best resolution
What experience you need
Fluent French language and English skills both written and spoken (B2)
6 months of experience in G-Suite.
What could set you apart
Experience related to Support Areas (SME, Floor Support, etc)
Actively studying any of the following as an associate’s degree or as a major : French, Business Management, Project Management, Law, Industrial Engineering
Certified in any process improvement methodology or proven experience in such a field
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24 / 7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments : applying for jobs or a mortgage, financing an education or buying a car.
Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.
Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.