Retail Supervisor
Funtivity WorkLab
San Antonio, cr
hace 3 días

At DHL, people mean theworld to us. That’s why our goal has always been to attract and retain the besttalent across the globe.

We provide challenge and opportunity for personal andprofessional development. We recognize the difference you bring to our businessand together we share the pride of building one of the world’s largest leadersin logistics and supply chain solutions.

DHL is hiring a RetailSupervisor to join its Heredia, Costa Rica team.

The Retail Supervisorwill be responsible for managing and developing sales in DHL's own stores (POS)and business partners, ensuring that customers receive quality service.

Alsoprovide innovative solutions to the Commercial Area, in order to improve theaccessibility of the services offered by DHL to customers.

Monitor and analyzesales behavior of assigned portfolio, its costs and profitability monthly. Inaddition, monitoring performance indicators (KPI) in the POS, in order toidentify areas of risk and opportunities.

Among other functions that will helphim / her to generate success in their management by achieving results anddeveloping the team.


The ideal person for thisposition should :

  • Have experience as aleader of work teams in person and remotely. With influence, motivation andtalent development skills.
  • Possess strategic visionabout the management of the Retail channel in the market.
  • Be used to generateinformation analysis of business indicators and present them in a consolidatedmanner at different hierarchical levels in the organization.
  • Have excellent skills inplanning and managing the time and resources in charge.
  • Evidence a high interestin teamwork generating excellent interpersonal relationships.
  • Possess assertivecommunication skills, results orientation as well as the monitoring of workplans.
  • Advanced level ofEnglish.
  • Own vehicle and driver'slicense .
  • Complete Degree inBusiness Administration.
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