Engineering Change Analyst
NI (National Instruments)
Heredia, Costa Rica
hace 2 días

Why NI?

There are many reasons to consider joining a company. Key among them are the people, the ideas, and the technology. At NI, we believe in the power and potential of connecting the three to create a path to success.

We’re looking for curious and creative problem solvers who value diversity and fresh perspectives, are bold and kind, and willing to take chances.

What did you want to be when you grew up? Did you want to program robots? Build flying cars? Leave the world better than you found it?

At NI, we build on the big ideas of big dreamers to make their visions a reality.

With our tailored, software-connected approach, we support our customers through all phases of the product development cycle.

From 5G and medical innovations to autonomous driving and the future of space travel, we help our customers Engineer Ambitiously every day.

We’ve long been globally recognized as a top employer. Our compensation and benefits are very competitive, as are our modern workspaces, career development and mobility opportunities, and a culture that fosters belonging and emphasizes community giving.

We encourage our teammates to challenge the status quo and collaborate with one another to build innovative solutions.

No matter your career path, we’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster.

Are you up for the challenge of helping shape humanity for the next 100 years? If so, let’s get started, and let’s Engineer Ambitiously together.

The Product Data Configuration Team has an opening for an Operations Data Analyst. This team is part of the Product Master Data Management (Product MDM) team that defines and governs product data to ensure quality and consistency across the company.

The Operations Data Analyst will be responsiblefor ensuring successful product launches by providing configuration management support to Marketing, R&D, Manufacturing, and Sales in all areas related to sellable products.

Primary Responsibilities :

Create and manage part numbers throughout their lifecycle in NI’s PLM tool

Set and maintain pricing attributes in Oracle eBusiness Suite

Author product data according to standards and policies in Product Information Management system

Approve product changes submitted by Product Marketing Managers

Facilitate the product data request process

Work simultaneously on several SLA based requests / projects

Provide worldwide pricing support

Drive continuous improvement for configuration management processes

Analyze software product, edition requests

Participate in production planning process

Maintain and enforce data governance around our naming standards

Understand impacts data changes cause to our stakeholder’s systems

Requirements :

Minimum 2-3 years of industry experience

University diploma in Computer Science, Computer Engineering or related field preferred

Experience in a customer facing role in a high-tech environment

Experience coordinating communication across multiple teams and time zones

Experience with Agile, Oracle, Jira, Microsoft Office and configuration management

Knowledge of NI products and product related release processes a plus

Excellent analytical skills

Able to think through complex requests and understand why not just how

Able to adapt to change

Excellent written and oral English communication skills

Detail oriented, organized and able to prioritize tasks

Able to comfortably use multiple software applications

Must have a desire to ensure customer success as this position is service-oriented

Flexibility to accommodate intermittent high volume of requests

National Instruments is an equal opportunity and affirmative action employer, committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

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