This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.
Purpose of Role : Reporting to the Global Delivery and Process Owner T&E (outside Costa Rica), the purpose of the role is to support the processing of travel and expense reports while identifying areas of fraud or non-compliance to policy.
Key Responsibilities :
Process travel and expense reports in a timely manner (SLA) while reviewing for possible fraudulent expenses or expenses that are not aligned to the Baxter Global Travel and Reimbursement Policy.
Prepare and review retrospective reporting of travel and expense costs identifying areas for further review, including general poor employee behavior through retrospective reporting.
Effectively manage interactions between employees, managers and a broader governance team on the results of the travel and expense audits.
Proactively communicate to the business on areas of concern noted in expense report management.
Develop a deep understanding of the travel and expense tools and policies while supporting the Governance Team and providing feedback to enhance the functionality of the travel and expenses system.
Develops strong relationships with the business to maximize the interdependent relationships across the various functions impacted by travel and expenses.
Collaborates with other travel and expense teams to ensure escalations and outstanding issues are addressed and managed effectively.
Provide feedback to GPO on suggested changes to current processes and policies in order to gain efficiencies and overall compliance with all programs.
Participate in the implementation of ongoing process improvement projects related to travel and expense i.e. Appzen, Integrated Concur Travel & Expense, SmartSpend Alignment.
Fluency in spoken and written English and Portuguese (B2+ / C1)
At least 2 to 3 years’ relevant travel and expenses experience;
Excellent communication skills;
Highly motivated individual looking to continuously deliver and exceed;
Ability to work well under time constraints and / or pressure;
Attention to detail;
Ability to multi-task with a strong sense for prioritization;
Strong customer service focus;
Excellent analytical, troubleshooting, organizational and problem-solving skills.
Degree in accounting-related discipline.
Working knowledge of information systems such as Concur, Appzen, JD Edwards
Proficient in Excel and PowerPoint
Experience of the SSC environment;
A good understanding of the travel industry
Key Features of the Role :
Permanent Full Time Position
Additional hours at critical times (e.g, month end) may be required. Also, and on an exceptional basis, the role may require Public Holiday, and weekends.