Inside Sales Engineer - Technician I (Portuguese)

emerson

Escazú, San José, Costa Rica

hace 21 horas

Responsibilities

Generate and select model numbers based on customer’s specific data or application

Develop quotations based on Emerson, customers, and representative’s requirements

Utilize system tools to provide customer product application support and review solutions as required with the Inside / Field Sales Representatives

Review quotes for technical conformance as in valid model options, configuration ranges, documentation options, and device compatibility to application

Participate in all aspects of preparing the quotation package and ensure that it is sent to the customer. This includes the technical, commercial, and competitive strategy appropriate for the selling opportunity

Understand and consistently apply Emerson commercial policies and business practices related to quote entry

Ensure compliance with import / export, contract, and government requirements. Screen orders for compliance with the business unit Terms and Conditions, agreements and standards

Provide backup and support for internal and external sales personnel / s to maintain good service levels

Provide consulting support to Order Entry Analyst or Order Management when processing an order

Perform other duties as required

Requirements

Education : For Inside Sales Technician I : Currently studying an engineering career, advanced

Experience : 1 -2 year of sales related customer service experience is preferred

Solid prioritizing and organizational skills along with being a self-starter

Solid keyboard skills and a strong proficiency for using Windows & MS Office applications is a must

Willing to work on flexible shift schedule based on business needs

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