Inside Sales Engineer - Technician I (Portuguese)
emerson
Escazú, San José, Costa Rica
hace 21 horas

Responsibilities

  • Generate and select model numbers based on customer’s specific data or application
  • Develop quotations based on Emerson, customers, and representative’s requirements
  • Utilize system tools to provide customer product application support and review solutions as required with the Inside / Field Sales Representatives
  • Review quotes for technical conformance as in valid model options, configuration ranges, documentation options, and device compatibility to application
  • Participate in all aspects of preparing the quotation package and ensure that it is sent to the customer. This includes the technical, commercial, and competitive strategy appropriate for the selling opportunity
  • Understand and consistently apply Emerson commercial policies and business practices related to quote entry
  • Ensure compliance with import / export, contract, and government requirements. Screen orders for compliance with the business unit Terms and Conditions, agreements and standards
  • Provide backup and support for internal and external sales personnel / s to maintain good service levels
  • Provide consulting support to Order Entry Analyst or Order Management when processing an order
  • Perform other duties as required
  • Requirements

  • Education : For Inside Sales Technician I : Currently studying an engineering career, advanced
  • Experience : 1 -2 year of sales related customer service experience is preferred
  • Solid prioritizing and organizational skills along with being a self-starter
  • Solid keyboard skills and a strong proficiency for using Windows & MS Office applications is a must
  • Willing to work on flexible shift schedule based on business needs
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