At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free hardworking people to focus on their mission.
As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.
Meraki is seeking an experienced Technical Project Manager for driving multi-functional cloud engineering programs. Come be part of the team that delivers groundbreaking products for businesses and organizations of all sizes.
As a Technical Program Manager, you will work closely with our Engineering, Product Management and other teams to shepherd projects through all phases of development.
Our goal is to deliver high quality products to achieve target success.
You will be responsible for the following :
Lead multi-functional programs for Meraki’s Dashboard, cloud backend, and SRE
Programs include APIs, test quality and code coverage, meeting patching SLAs, internal developer enablement, building device management solutions, authentication and authorization, product integration with other Cisco products, private cloud scaling, supporting new regions and compliance regimes, component maturity, and framework upgrades
Lead requests & technical dependencies from both internal Meraki and broader Cisco teams
Support engineering teams in inter-team requests and alignment on larger initiatives
Build and drive program plan with well led dependencies and partner alignment
Implement and track program work, achievements, action items, technical dependencies, risks, and mitigation plans
Conduct root cause analysis on failure / bugs to better understand why things went wrong and to propose changes to prevent future occurrences
Drive opportunities for improvement after key project completion to learn how to improve existing ways of working and processes
Work with engineers, product managers, and other program managers to help define priorities
Understand product use cases and communicate technically with engineering and product teams
Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities
Prepare program status reports and executive briefings for various partner groups
Adhere to metrics and governance for Meraki’s process and drive process improvements
Driving Objectives & Key Results (OKRs) and Quality Reviews for the Cloud team, including management of high severity bugs
You are ideal for this role if you have :
Bachelors or higher degree in a related technical field or equivalent experience in software engineering
5+ years of experience as Project Manager in software, hardware, embedded, networking, cloud technologies or products
3+ years of experience as a Project Manager in specifically in software products and cloud backend technologies
Strong understanding of software development processes and Agile methodologies
Excellent communication, interpersonal and presentation skills
Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)
Appetite for rapid changes and comfort with navigating through uncertain / ambiguous situations
Experience working in an agile (Scrum, Kanban, etc ) environment
We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic.
Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required.
The company will consider legally required accommodations / exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law.
Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people.
We’re building am employee experience that includes appreciation, belonging, growth, and purpose for everyone.
