SAP PI Developer
Asuncion de Belen, , CRI
hace 26 días

Position Description

3M is seeking an as part of the Enterprise Development & Integration team for the Information Technology / Corporate Staffing Group located in Costa Rica.

Ready to be part of what's next?

Job Summary

The SAP PI Developer is part of the 3M Global Service Center (GSC) team and is responsible for developing and monitoring and troubleshooting processes integrated using SAP NetWeaver PI.

The 3M SAP PI team is geographically dispersed in multiple geographies and across multiple time zones to ensure our end users are provided 24x7 support for issues that disrupt our business.

The ideal candidate will assist in analysis and fixing the issue as per the support release schedule.


  • Resolve application related incidents escalated from the Operational Command Center and Service Desk teams, as well as automated alerting from SAP Solution Manager
  • Review and approve technical specifications for PI interfaces to ensure adherence to PI standards
  • Perform PI development according to Agile methodology to enhance / create interfaces to support business needs
  • Monitor integrated processes and supporting platforms using SAP Netweaver Administration, SAP Netweaver PI Monitoring, and SAP Solution Manager configuration and monitoring tools
  • Communicate and work with support users as necessary to resolve application errors
  • Escalate incidents, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users.
  • Notify users of resolutions.

  • Seek opportunities to develop and maintain knowledge of business processes, application functionality, configuration and administrative activities
  • Help with regular reviews and analysis of incident management data to highlight causes of frequent or high impact failures and suggest preventative action
  • Recommend operational continuous improvement opportunities, service efficiency initiatives, and business process improvement to better serve business needs
  • Meet agreed upon service levels and budgetary guidelines defined in the Service Level Agreement
  • Provide operational support, working to ensure production systems and devices are online and available; this includes non-
  • business hours on-call support

  • Design and Develop PI Interfaces that meets quality and technical standards, as well as functional / technical requirements
  • Make recommendations on functional and technical improvements to the application
  • Basic Qualifications

  • Bachelor’s degree or higher from an accredited institution
  • 3 years of development and support experience using SAP PI 7.0 or higher
  • Preferred Qualifications

  • Fast learning and well developed analytical thinking, design thinking and problem-solving skills
  • Experience in working in an global environment
  • Experience with configuration aspects of PI including Basis
  • 3+ years experience in Java development
  • Strong technical skills in all areas of PI including : PI Integration Builder, PI Enterprise Service Builder, PI System Landscape Directory, NetWeaver Administrator, NetWeaver Development Studio, and Runtime Workbench
  • Full understanding of PI mapping techniques, including user defined functions, and PI Adapter configuration including JMS, JDBC, web service, SOAP, HTTP, REST, IDoc, RFC, and Proxy objects
  • Knowledge of XML, XSLT, web service standards
  • Knowledge of PI infrastructure architecture
  • Experience with deploying PI across an enterprise
  • Knowledge and understanding of software development and testing methodologies
  • Knowledge and understanding of operational support processes (e.g. ITIL)
  • Experience using HP Service Mangement or similar tool
  • Strong customer relationship skills
  • Effectively participate in virtual, global and distributed teams
  • Comfortable with ambiguity, active inquiry skills, strong written communication skills
  • Strong troubleshooting and technical analysis skills
  • Must be able to work non-traditional hours as needed
  • Travel

  • May include up to 15% international
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