The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Records and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center.
Support duties may include : communication’s dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms.
The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies.
The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively.
The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays.
Overtime maybe required.
e. enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby.
Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response.
Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions.
Responsible for accurate data entry into the computer aided dispatch system.
Knowledge, Skills & Abilities
Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required.
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Classification : Police Dispatcher I
Anticipated Hiring Range : $4,600 / month - $4,800 / month
Salary Range : $3,096 / month - $5,602 / month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :
however, applications received after screening has begun will be considered at the discretion of the university.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required.
All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting.
SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.
This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).