Customer Development Leader-Modern Trade Costa Rica
Panama, SJ, CR
hace 4 días

A mutually rewardingexperience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy.

And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.

What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it.

And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-

term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off.

It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love.

With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands : M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®.

Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™.

Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Purpose / Overview

Drive a sustainable model to grow in the modern trade while leveraging strong brands and deep channel knowledge. Costa Rica UTT (not included Walmart) represents 15% of volume in Confectionery (chocolate, gums and fruity confection) and Pet Care categories in Costa Rica.

Opportunity lies within perfect store implementation to exploit potential in high traffic stores and map out opportunities for smaller trade.

Key Responsibilities

  • Portfolio Management : ensuring & recommending the right products, in the right place, at the right time with 100% focus on core & their numeric distribution increasing.
  • Budget Controls : manage & recommend trade investments only with healthy ROIs of at least 4 to 1 to ensure long term brand building aligned to market strategy.
  • Ensure healthy inventory levels in each customer s warehouses.

  • Business Planning & Development : ability to proactively anticipate channel and market dynamics by having multiple contingency plans available to ensure sales maintain pace & don’t suffer
  • Perfect Store : implement perfect store practices for UTT customers. Sell Out data analysis to measure the impact of these implementations in-stores.
  • Customer Relation : able to relate to people at all levels in the organization to build and manage internal / external relationships involving all stakeholders.
  • Category Expertise : understand, apply and transfer category & brand knowledge by working closely with Category Leaders & Customer Marketing.
  • Numerical approach : able to use sell-out data for fact-based arguments & go beyond with shopper insights that can help transform the business

    Context and Scope

  • Planning & negotiate Mars business objectives in the UTT customers.
  • Growing the business and staying on pace with solid planning, organization KPI tracking & execution; while guaranteeing synergies with our functional departments like finance and logistics.
  • The associate will need to develop strong influencing without authority with support teams : Customer Marketing, Category, Execution and Supply.
  • All actions based on Mars Five Principles and reporting to the Costa Rica Market Development Lead.
  • Job Specifications / Qualifications

    Education & Professional Qualification : Bachelor degree plus professional certifications. MBA degree could be considered as well as equivalent experience with supervision, finance or marketing studies.

    Knowledge / Experience :

    4-6 years of experience in sales, with at least 2 years managing CR UTT customers (not included Walmart).

    English Knowledge :

    Intermedium knowledge : speaking, written and reading.

    Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

    The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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