Activation Specialist
San Jose
hace 4 horas

Job Title

Activation Specialist

External Job Title :

Position type : Activation Specialist

Job ID : R2982

Job family : Product / Solution Integration

About Your Business Area / Department :

In Implementation Services our team Standard Implementations SIM , we are responsible for the configuration or implementation of Amadeus Solutions, splitted in configurations managed fully by SIM and other where SIM is contributor.

We aim to design the right level of serviceability for these solutions and industrialize our delivery practice worldwide in order to meet segments’ pipeline objectives.

Summary of the role :

Are you the next Activation Specialist we are looking for?

You will perform recurring delivery activities for defined Amadeus products in accordance with agreed commercial priorities.

You will enable them to access the Amadeus functionality and content. These solutions present some specific technical and functional aspects induced by the Amadeus architecture

In this role you’ll :

  • Validate customer request.
  • Execute delivery activities as per defined processes.
  • Perform relevant configuration and set-up activities with follow-up processes.
  • Ensure customer implementations occur within the specified me frame as per the customer contract, service level targets & advising of any delay in implementation timelines.
  • Advise Segments on the installation requirements of products / solutions.
  • Provide support in the scope of a big projects to other implementation teams.
  • Provide support to sales or customer service in case of customer issue.
  • Identify improvement opportunities and contribute to the optimization of assigned activities Contribute to the quality improvement.
  • Provide reporting on the activity.
  • Document all procedures / methodology that can be communicated to the customers, internally and our partners About the ideal candidate : Education : University degree in Business, Marketing or C
  • About the ideal candidate :

    Education :

  • University degree in Business, Marketing or Computer Science or related field, or equivalent work experience.
  • English.
  • Good understanding of IT - technical capabilities
  • What we can offer you :

    The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective Skills development and opportunities to try new ideas A global diverse work environment

    Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

    Work from anywhere : onsite, hybrid or fully remote.

    Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

    Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

    Application process :

    The application process takes no longer than 10 minutes!

    Create your candidate profile, upload your Resume / CV and apply today!

    Diversity & Inclusion

    We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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