Position at Ingram Micro Commerce & Lifecycle Services
Responsibilities : Leads a team of associates within a department or process area of the Operations Center. Administers daily work functions to ensure the achievement of daily business goals.
Directs and prioritizes workflow and maintains manpower to meet order volume and capacity requirements. Ensures individual and team production goals are met, maintains reports, and provides analysis of performance.
Provides support and coaching of associates as they advance in Path To Success. Ensures frequent communication with team by conducting daily huddles.
or success completion of an IM Operations Team Leader Trainee program. Strong written and verbal communication skills are required.
Knowledge of MS Office Suite (Word, Excel, Access, Outlook) is preferred. Regularly required to stand, walk, reach, and crouch.
Must be able to lift up to 50 pounds.