Trainer
Clario
San Jose
hace 2 días

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives.

We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.

Join Clario as a Trainer and provide in person, hands-on and remote training to sites and CROs, along with required documentation.

Create and deliver product and study-specific training presentations to sites, CROs and sponsor personnel.

Conduct hands-on training for sites, CROs and sponsor personnel.

Work closely with project team and sponsor to develop training delivery strategies specific to study scope and complexity.

Work with product management and other internal groups to learn new products and processes.

Work with support team to resolve help desk escalations.

Evaluate work flow in other departments for needed updates to ETD templates to keep training information up to date.

Maintain knowledge of current product releases.

Attend weekly project calls to discuss training needs, site level issues specific to knowledge and training, when needed.

Other duties as assigned by management.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required.

This job description and any attachments do not constitute or represent a contract.

What we seek -

BA / BS degree preferred or industry experience. Degree in education, business or science related subject preferred.

2-3 years’ experience delivering technical training.

Knowledge of clinical trials or other regulated industry preferred.

Excellent interpersonal, verbal and written communication, presentation and problem solving skills.

Must be flexible and focused on customer satisfaction.

Knowledge of Microsoft Word, PowerPoint and Excel.

Ability to travel up to 80% domestic and international. A valid passport or ability to acquire same is required.

Multi-lingual preferred.

Local to Costa Rica and able to work 100% from home

Ready to make a difference? Join us!

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