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The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
Job overview and responsibilities
Directs airport operations activities in an international line station in order to achieve company goals for our stakeholders, our customers, employees and investors.
Directs the airport operational activities for all airport lines of service including customer service, ramp service, aircraft appearance, cargo service and station control center / operations in a fully vendor and outsourced environment.
Ensures station goals and standards, service levels, costs, and safety requirements including GSC responsibilities. Ensures that station safety goals and initiatives are met.
Ensure all the security measures are rightly in place to comply with AOSSP and UA internal security requirements for EXTRAORDINARY SECURITY STATION.
Monitors all performance against plans and work with manager and all the stakeholder departments to come up with corrective actions to improve results on daily operations.
Oversees the implementation of contract services & vendor relationships as applicable. Provides feedback to the manager of any cost saving opportunities or revenue generating initiatives for the station to become competitive.
Leads the focus on customer satisfaction & continuous improvement activities and initiatives. Coaches and mentors 95 GHA staff in station.
Leads and motivates a team of staff and vendors to fulfill station goals. Ensures that corporate and divisional messages and initiatives are clearly communicated to GHA employees and vendor representatives.
Act as alternate to manager to represent airport activities to local government agencies, AOC as well as the FAA / TSA.
Responsible for overall direction of United’s airport and cargo operations in a specific international airport.
baggage handling; fuelling; aircraft appearance and cabin provisioning, airport policies and procedures; on-ground product technology and equipment deployment; and vendor operations
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-
limited visa status, will not be awarded.
Airport Management & Administrative
Costa Rica-SJ-SJO - San José
Full-timeApproved Job Level : 6