The US Consumer Associate is responsible for reading or listening the consumer concerns to understand their concerns regarding the credit file.
The agent is also required to review those consumer concerns in order to determine if any internal policy can be applied to properly hold it by creating a dispute, updating the consumer's personal information or guide the consumer to obtain an answer and solution to the query they have.
Duties and Responsibilities
Requirements and / or Experience
Primary Location : CRI-Heredia
Function - Fulfillment / Operations
Schedule : Full time