Sr. Application Support / SQL Database Administrator
Tres Rios, Cartago
hace 4 días

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Success Profile

Every candidate has their strengths, and at Fiserv, we want to match you to a career that allows you to put your best foot forward.

Do you have the competencies outlined below? If so, you might be an excellent candidate to Find Your Forward at Fiserv.

  • Collaborative 9
  • Courageous 7
  • Innovative 10
  • Strategic 8
  • Trustworthy 9
  • Enthusiastic 7
  • Motivational
  • Socially Conscious
  • Results Driven
  • Productive
  • Communicator
  • Achiever
  • Problem-solver
  • Responsibilities

    Requisition ID R-10225050 Date posted 07 / 10 / 2021 City Tres Rios State / Region Cartago Country Costa Rica

    The Application Specialist, Tier 2 Consultant provides database administration and application system support for all aspects of Oracle and SQL Server and related client workstations in production and test environments with the ability to perform the following tasks : Oracle & SQL Server installation, updates, upgrades, configuration, database creation, query scripting, security, system monitoring and tuning, disaster recovery, and backup and recovery.


  • Support Client production and test databases using Fiserv’s product lines.
  • Configure and maintain database Log Shipping, Replication, and AlwaysOn Availability Groups.
  • Monitoring server health, backup, security and growth of production Oracle and SQL database servers.
  • Administer database security across all database environments.
  • Support and maintain SSIS packages, SSRS reports, and SQL Server Agent jobs.
  • Work with Development, QA, and App Support teams for database related requests and UAT.
  • Install Oracle and SQL Server, service packs, or cumulative updates.
  • Perform database audits.
  • Adherence to established SLA metrics.
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers

  • Must have production support experience.
  • Excellent troubleshooting and diagnostic skills
  • Experienced in Oracle 12c and MS SQL Server 2012 / 2014 / 2016 Enterprise Editions or higher. SQL Server 2017 / 2019 and Oracle 19C experience is desirable.
  • Installation and configuration of Oracle SQL databases on Windows Server 2012 & 2016 and above.
  • Creation and configuration of databases at all versions.
  • T-SQL scripts and stored procedures development.
  • Ability to analyze problems, troubleshoot, and identify alternative solutions.
  • Database upgrade and refresh.
  • Data Center move and migration experience.
  • Experience in third party tools such as SentryOne, Foglight, System Center SCOM, Redgate SQL Backup.
  • Maintain a state-of-the-art knowledge of existing best practices in database administration.
  • Additional database system experience such as DB2, PostGreSQL, MYSQL is desirable.
  • Experience supporting IIS 6, 7 and 8 web servers and .Net web applications
  • Experience with Microsoft PowerShell, batch scripting and SQL statement(s) skills.

  • Excellent written and verbal communication skills to work effectively across multiple business lines, external technology partners, internal technology teams, and fellow team members.
  • Excellent analytical and design skills at multiple product level.
  • Excellent research, analysis, project planning and implementation skills.
  • ITIL 3 / 4 with emphasis on Incident / Knowledge Management, and SLA requirements.
  • Awareness of business issues as they impact overall project plans.

    Bachelor’s degree in Computer Science, Information Technology, or equivalent.

    Minimum 5 years of experience with SQL Server administration.

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