The Data Entry Clerk will perform tasks that will helpimprove the quote and order service levels This is an entry level position thatrequires a balance of attention to details and speed.
Primary functions includedata entry and processing of quotes, orders, and related activities andrequests.
Receiveand process customer request for quote and orders.
Using theestablished standards, check that all information supplied by the customer iscorrect and complete to ensure the customer receives the product they need andat the time they need it.
Accuratelyupload, enter, and book order in business systems. For quotes, enter and sendto engineering team.
ProcessInterco Purchases to factories and keep dates updated in system.
Maintainupdated customer information in business systems and other databases.Collect and save needed documentation toensure compliance with record retention and documentation procedures.
Assistother customer care personnel with correction of order and quote entry errors.
Understandand consistently apply commercial policies and business practices related toquote and order entry process.
Ensurecompliance with import / export, contract and government requirements. Screenorders and quotes for compliance with the business unit Terms and Conditions,Agreements and standards.
Performother duties as required.
Education : High School diploma is required.
Experience : 0 to 1 Year of Customer service, data entry experience, or other relatedexperience.
Experienceas a member of a fast paced, customer-centric company where there was a spiritof teamwork between peers, a direct sales force and representative sellingorganizations, preferred.
Goodwritten and oral communication skills (English - at least able to communicate)
Solidprioritizing and organizational skills along with being a self-starter.
Solidkeyboard skills and a strong proficiency for using Windows & MS Officeapplications is a must.
Willingto work on flexible shift schedule based on business needs.
The initial requirement is to Work in an Schedule to SupportLatin America entities limited to that, so this could represent a work schedulefrom 6am to 3pm, or 7am to 4pm or 8am to 5pm.