Global Work Authorization/ACES Program Manager
Calle Blancos , CR
hace 4 días


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Are you passionate about improving processes? Amazon Employee Services is looking for an experienced Business Operations and Lean / Six Sigma person to join our team and help unlock insights that can take our business to the next level.

The ideal candidate will be excited about diving deep to understand and improve our execution of business processes. They will be curious and comfortable digging into data to understand metrics, identifying insights that will enable us to improve quality and drive continuous improvement opportunities for the organization.

They will be able to find and prioritize opportunities for improvement and deliver detailed recommendations for increased productivity to leadership and service delivery teams.

This role requires an individual with excellent analytical abilities as well as an outstanding business acumen.

Responsibilities :

  • Design and implement forecasting models for business operations
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards on key processes
  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
  • Prepare and deliver business reviews to the senior management team regarding progress and roadblocks
  • Analyze historical and current data to identify trends and insights into processes
  • Design, develop and maintain new processes for delivery teams with auditing mechanisms for deployment and utilization
  • Additional responsibilities as needed

  • BA / BS in relevant field of study
  • 3+ years of relevant work experience in a role utilizing Lean / Six Sigma methodology
  • 2+ years of experience as a Program Manager
  • 2+ years of experience working with internal business teams and building relationships

  • MBA or Masters in relevant field
  • Six Sigma Black Belt certification
  • HR Data Analyst Experience
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