Project Manager II
Heredia, Heredia, cr
hace 1 día
  • Own the customer relationship and effectively communicate project expectations to team, project members, and management in a timely and clear manner.
  • Define, document, and manage project scope, goals and deliverables for lifecycle of project.
  • Manage multiple projects using our project management software.
  • Coordinate delivery of the project with Client Services, Production, Account Development, Member Support, and IT Operations teams.
  • Actively manage quality of deliverables, dependencies, and outcomes to ensure that the project objectives are achieved on time / on budget.
  • Constantly communicate with clients to identify needs and evaluate alternative business solutions.
  • Set and manage client expectations.
  • Build a knowledge base of each client's business, organization and objectives.
  • Ensure project documents are complete, detailed, current, and stored appropriately.
  • Contribute to team success by continually striving for improvements in process, documentation, and knowledge transfer.
  • Qualifications

  • 2 - 4 years Project Mgmt or Account Mgmt experience in a client facing role.
  • Must be an effective communicator.
  • Highly organized and self-motivated.
  • Ability to think strategically and work independently.
  • Detail oriented and able to thrive in a high growth, fast-paced environment.
  • Strong sense of technology platforms between client and internal development teams.
  • Strong analytical and problem solving capabilities.
  • Must be able to execute all tasks with exceptional attention to detail.
  • Must have ability and desire to work in a high-pressure, fast-paced environment and be able to handle several projects and tasks simultaneously.
  • Demonstrable ability to optimize, document, and implement process changes and improvements.
  • Bachelor’s degree preferred.
  • Jira and Confluence experience preferred.
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