Manager Operations - Retail
Heredia, CR
hace 1 día

Company : FedEx Express LAC

Job Title :

Job Requisition Number : RC527727

Time Type : Full Time

Locations :

Zona Franca Metropolitana

Heredia, 40101

Job Posting End Date : 2022-07-14

To plan, direct, and control all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost effective operation while meeting all company standards

Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Retail Service Agent, Sr. Retail Service Agent, and Retail Coordinators to maintain an efficient and effective operation.

Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.

Monitors station performance reports. Ensures compliance with applicable company policies and operating procedures. Monitors and verifies delivery records, billing documents, case sales recap, and petty cash reports.

Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station / location.

Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues

Education :

Two years (2) years College Degree / Equivalent.

Experience :

Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry.

Previous supervision / management experience in the service industry strongly preferred

Skills :

Excellent communication skills written and oral. Strong human relations skill. Must possess a Valid Drivers License with a good record.

Able to travel. MAESTRO / AIM certification required.

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include :

2020 Fortune’s World Most Admired Companies (14th)

2019 Fortune’s Best Places to Work (15th)

2019 Forbes’s One of the Best Employers for Diversity

2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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