Description : Business Summary :
Business Summary :
VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era / A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-
defined data center to hybrid cloud computing and the mobile workspace.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where outstanding people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back.
If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
About the Global Support Services Team :
The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries.
GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products.
GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing.
A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers.
The VMware GSS team members are the best of the best supporting business-critical applications in a virtual infrastructure.
What’s in it for you?
We are guided in our efforts by a strong set of corporate values :
Job Description :
As an Applications Support Engineer and a member of the Global Services support team, you will have the ability to work independently or as part of a team with some of VMware’s most strategic customers and partners to drive their success.
You will provide support to our customers, using VMware products, isolating, diagnosing, reproducing and fixing technical issues.
and be someone who welcomes challenges.
Position requirements :