Site Reliable Engineer
San Jose, San Jose, Costa Rica
hace 5 días

Role Proficiency :

Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions.

Account for others' developmental activities; assisting Project Manager in day to day project execution.

Outcomes :

  • Interpret the application feature and component designs to develop the same in accordance with specifications.
  • Code debug test document and communicate product component and feature development stages.
  • Validate results with user representatives integrating and commissions the overall solution.
  • Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts
  • Optimises efficiency cost and quality.
  • Influence and improve customer satisfaction
  • Influence and improve employee engagement within the project teams
  • Set FAST goals for self / team; provide feedback to FAST goals of team members
  • Measures of Outcomes :

  • Adherence to engineering process and standards (coding standards)
  • Adherence to project schedule / timelines
  • Number of technical issues uncovered during the execution of the project
  • Number of defects in the code
  • Number of defects post delivery
  • Number of non compliance issues
  • Percent of voluntary attrition
  • On time completion of mandatory compliance trainings
  • Outputs Expected : Code :

    Code :

  • Code as per the design
  • Define coding standards
  • templates and checklists

  • Review code for team and peers
  • Documentation :

  • Create / review templates
  • guidelines

    standards for design / process / development

  • Create / review deliverable documents. Design documentation
  • requirements

    test cases and results

    Configure :

  • Define and govern configuration management plan
  • Ensure compliance from the team
  • Test :

  • Review / Create unit test cases
  • scenarios and execution

  • Review test plan created by testing team
  • Provide clarifications to the testing team
  • Domain relevance :

  • Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client
  • Learn more about the customer domain and identify opportunities to provide value addition to customers
  • Complete relevant domain certifications
  • Manage Project :

  • Support Project Manager with inputs for the projects
  • Manage delivery of modules
  • Manage complex user stories
  • Manage Defects :

  • Perform defect RCA and mitigation
  • Identify defect trends and take proactive measures to improve quality
  • Estimate :

  • Create and provide input for effort and size estimation and plan resources for projects
  • Manage knowledge :

  • Consume and contribute to project related documents
  • share point

    libraries and client universities

  • Review the reusable documents created by the team
  • Release :

  • Execute and monitor release process
  • Design :

  • Contribute to creation of design (HLD
  • SAD) / architecture for applications

    features business components and data models

    Interface with Customer :

  • Clarify requirements and provide guidance to Development Team
  • Present design options to customers
  • Conduct product demos
  • Work closely with customer architects for finalizing design
  • Manage Team :

  • Set FAST goals and provide feedback
  • Understand aspirations of the team members and provide guidance
  • opportunities

  • Ensure team members are upskilled
  • Ensure team is engaged in project
  • Proactively identify attrition risks and work with BSE on retention measures
  • Certifications :

  • Obtain relevant domain and technology certifications
  • Skill Examples :

  • Explain and communicate the design / development to the customer
  • Perform and evaluate test results against product specifications
  • Break down complex problems into logical components
  • Develop user interfaces business software components
  • Use data models
  • Estimate time and effort resources required for developing / debugging features / components
  • Perform and evaluate test in the customer or target environments
  • Make quick decisions on technical / project related challenges
  • Manage a team mentor and handle people related issues in team
  • Have the ability to maintain high motivation levels and positive dynamics within the team.
  • Interface with other teams designers and other parallel practices
  • Set goals for self and team. Provide feedback for team members
  • Create and articulate impactful technical presentations
  • Follow high level of business etiquette in emails and other business communication
  • Drive conference calls with customers and answer customer questions
  • Proactively ask for and offer help
  • Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks.
  • Build confidence with customers by meeting the deliverables timely with a quality product.
  • Estimate time and effort of resources required for developing / debugging features / components
  • Knowledge Examples :

  • Appropriate software programs / modules Functional & technical designing Programming languages proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved
  • Additional Comments :

    UST® is looking for a talented and creative SRE who takes responsibility and ownership in providing software solutions and contributing to the overall success of the team You will build and maintain solutions for getting insights on infrastructure and services supporting applications with focus on logs, metrics and application traces that improve Observability.

    SRE / Observability engineer will think about the problem end-to-end : automation of data collection from common data sources, store data efficiently in Application Performance Managing and Monitoring tool, render this information for the user based on the defined Service Level Objectives (SLOs) and Service Level Indicators (SLIs) and focus on the actions, based on these insights.

    Candidate must have hands on experience in Monitoring Tools (Prometheus, Grafana, Splunk, Flow Logs, Splunk) and container platforms (K8s) Responsibilities :

  • Define consistent monitoring, metrics and alerting across different micro-services (Docker-Kubernetes, Serverless)
  • Develop solution to implement the SLO / SLI requirements, including visualization of the monitoring dashboard
  • Collaborate with other development, security, and compliance teams to execute on product deliverables
  • Evaluating the necessary tradeoffs for competing needs from privacy / cybersecurity, data retention and performance degradation
  • Focus on observability with an eye to quicker resolution of production issues Skills and Experience Requirements :
  • 5+ Years of hands-on experience with cloud-based technologies and tools in configuration management, deployment, monitoring and operations
  • 5+ Years of experience with DevOps, continuous Delivery
  • Expertise in working in partnership with colleagues and in leading collaborative teams to achieve common goals
  • Candidate must have hands on experience with logging and monitoring solutions such as Prometheus, Grafana, Splunk / Elastic, Fluent Bit, Logstash, Kibana, Grafana, Application and Infrastructure monitoring tools, and Public Cloud monitoring tools such as CloudWatch, VPC flow logs
  • Candidate must have hands on experience with Kubernetes Platform
  • Strong architectural understanding for large scale distributed microservice and serverless based systems is a plus
  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
  • AWS experience preferred
  • Strong security background and some understanding of FedRAMP technical and operation requirements
  • Strong experience working with Linux operating system and docker containers
  • Experience with configuration management and Infrastructure as a code tools like Terraform, Ansible, CloudFormation, Salt
  • Strong experience working with scripting languages like python and bash.
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