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Collections Agent Job Description
Job Category Collections Job Location San José, Costa Rica Apply Now
The Account Manager is responsible for negotiating secure payment arrangements from consumers to satisfy their account obligation by recommending payment solutions through review and assessment of the consumers ability to pay in consideration of their outstanding obligation.
Account Managers are also responsible for maintaining accurate documentation on the account and communicating regularly with the consumer, in accordance with FDCPA and company policy, in order to reach resolution of the account.
Proficiency with MS Office.
For remote operation, the employee must assure the following :
As wenavigate through these unprecedented times, MCM’s focus continues to be our commitment to our Consumers and Employees.
Since the start of COVID-19, our teams have worked diligently to ensure the health and safety of our employees while continuing to support our Consumers.
MCM continues to hire in areas which aid in the support of our Consumers and Employees. We have also leveraged our digital capabilities to continue to provide a great recruiting experience.
As an applicant, you may be asked to complete a phone screen, or a virtual interview and our Recruiting Team is committed to supporting any questions you may have throughout the Interview process.
Now more than ever, we have a high demand for goal-driven, motivated individuals to join our team.