Business Support Supervisor
Accenture
San Jose, CR
hace 1 día
source : DirectEmployers Association

Key Responsibilities : + Manages Customer Service Center+ Supply and Pricing + Scheduling teams depending on subsidiary size + Key Relationships Internal Supply, Sales department, Operations, Finance Manager, Controller and Chief accountant.

External Customers, Government authorities, Oil companies, External auditors. + Function Provides all back office and logistic support to the business by leading supply, scheduling, pricing and Customer Service Centre activities.

  • Ensures a smooth integration of activities with other business areas.+ Meets performance standards with regards to the quality of customer service provided.
  • Ensures processes are executed following appropriate control standards and complying with all company policies. To lead, coach, motivate and develop a high performance team.
  • Required Experience : + Experience Superior degree with experience on managing + Sales administration department, logistics, dealing with customers.

  • 5 years minimum of experience in distribution business, including supply chain exposure and retail operations. + Oil Industry experience will be an advantage.
  • Skills Strong computer and Navision skills required MS Office Excel in particular, Navision order to Cash or Sales Administration module.
  • Competencies Customer focused and service oriented. + Strongly organized and structured. Innovative. + Strong team player.
  • Leadership skills. + People Management skills.
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