NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Analysis Senior Analyst Junior to join our team in Heredia, Costa Rica.
Define the scope and objectives of moderately complex projects through research and inquiry combined with an understanding of applicable business systems and industry standards.
Analyze business customer needs, document requirements, define and analyze improvements, and obtain test cases.
Translate business requirements into technical solutions; Facilitate communication between business units and IT. Assess the application of technology in today's business environment and identify risks.
Identify system problems through user acceptance tests UAT / QA Testing and develop solutions; tests systems to ensure projects meet requirements.
Make an evaluation based on the analysis of information; solves problems by identifying and selecting solutions through the application of acquired technical experience.
Exchange ideas and information in a concise and logical manner.
Must have Skills :
1 year IT operations and support experience (systems or applications)
Ability to manage assigned tasks, expectations and maintain key relationships across global regions and multiple countries.
Proficiency in MS Office (advanced knowledge of MS Excel preferred)
Strong team orientation, interpersonal skills, flexibility, and teamwork.
Excellent communication and follow-up skills with attention to detail.
Nice to have, but not required :
Knowledge in the management of change processes for the implementation of new technological systems or improvements in them.
Knowledge in Reporting & Data Analytics as PowerBI.
Bachelor or student in computer science.
Basic-intermediate level of English
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
To learn more, please visit . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis.
Please email EEOOfficer nttdata.com for assistance.