Jr. Master Data Analyst
Cargill
Costa Rica-Heredia-San Antonio de Belen
hace 2 días

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Position Purpose

At Cargill, one of our foundational guiding principles is data as a corporate asset . This allows for "one version of the truth" and enables data to be turned more effectively and efficiently into business insight and commercial value.

This insight will allow for timely actions to be taken by Cargill's businesses in the marketplace.

This position will be accountable for the governance around master data management processes (e.g. for customer, vendor, address book) within Mexico, Colombia, Perú, Ecuador, Central Amercia, Bolivia, and Paraguay helping to ensure service levels are met while adhering to relevant data standards.

Principal Accountabilities

15% BUSINESS PARTNERING AND VALUE REALIZATION

  • Provide support to businesses by answering questions on requests that are in progress.
  • Research issues that businesses may have with records to determine the best course of action.
  • Ability to take complex scenarios and issues and resolve them.
  • Metrics reporting, including monitoring of SLA.
  • Escalate matters to Sr. Analyst and / or Supervisor when appropriate.
  • Redirect business contacts to appropriate parties and recommend solutions, when needed.
  • 80% MASTER DATA ANALYSIS & EXECUTION

  • Execute master data maintenance requests in the appropriate tools, according to the established timelines for resolution.
  • Data analysis of submitted requests by the business
  • Assist in executing according to data standards
  • Validation that corporate policies are being followed
  • Creation of vendors, customers or vendors in ERP systems
  • Recommend continuous improvement opportunities
  • Create and update training documents, procedures and reports, as needed
  • Train and support new users
  • 5% MISCELLANEOUS

  • Other duties as assigned.
  • Required Qualifications

  • 1 to 2 years of Master data experience
  • 2+ years of Business Process experience
  • High School Diploma, University student
  • Organized, detail-oriented with the ability to multitask
  • English Level B2 threshold intermediate
  • Demonstrated proficiency in MS Office, Word, Excel, PowerPoint and Outlook
  • Customer service or business process experience
  • Preferred Qualifications

  • Experience with JDE / SAP
  • Associate or Bachelor’s Degree
  • Information Technology

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