Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.
We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
At Cargill, one of our foundational guiding principles is data as a corporate asset . This allows for "one version of the truth" and enables data to be turned more effectively and efficiently into business insight and commercial value.
This insight will allow for timely actions to be taken by Cargill's businesses in the marketplace.
This position will be accountable for the governance around master data management processes (e.g. for customer, vendor, address book) within Mexico, Colombia, Perú, Ecuador, Central Amercia, Bolivia, and Paraguay helping to ensure service levels are met while adhering to relevant data standards.
15% BUSINESS PARTNERING AND VALUE REALIZATION
Provide support to businesses by answering questions on requests that are in progress.
Research issues that businesses may have with records to determine the best course of action.
Ability to take complex scenarios and issues and resolve them.
Metrics reporting, including monitoring of SLA.
Escalate matters to Sr. Analyst and / or Supervisor when appropriate.
Redirect business contacts to appropriate parties and recommend solutions, when needed.
80% MASTER DATA ANALYSIS & EXECUTION
Execute master data maintenance requests in the appropriate tools, according to the established timelines for resolution.
Data analysis of submitted requests by the business
Assist in executing according to data standards
Validation that corporate policies are being followed
Creation of vendors, customers or vendors in ERP systems
Recommend continuous improvement opportunities
Create and update training documents, procedures and reports, as needed
Train and support new users
Other duties as assigned.
1 to 2 years of Master data experience
2+ years of Business Process experience
High School Diploma, University student
Organized, detail-oriented with the ability to multitask
English Level B2 threshold intermediate
Demonstrated proficiency in MS Office, Word, Excel, PowerPoint and Outlook
Customer service or business process experience
Experience with JDE / SAP
Associate or Bachelor’s Degree