Customer Service Representative
Snap Finance
Alajuela, US
hace 6 días

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.

Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

We’re looking for friendly people to join our Snap team as Customer Service Representatives (voice services)! Responsibilities include, but are not limited to the following :

The Job...

  • Primarily handling inbound outbound calls, answering questions for our customers
  • Listening to our customer needs and resolving any issues they may have
  • Managing multiple tasks at one time in a fast-paced environment
  • Communicate effectively to customers and employees, verbally or written
  • Other duties as assigned by the department leadership
  • Fluent English level B2+ minimum
  • You...

  • Exceptional phone and customer service skills
  • English proficiency is a must
  • The ability to manage multiple tasks at one time
  • Microsoft Office and CRM computer skills a must
  • Type 40+ wpm
  • Must be able to complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
  • High School Degree
  • Must be able to work on the weekends
  • Why You'll Love It Here.. .

  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • Company-paid life insurance + supplemental options
  • A value-based culture where growth opportunities are endless
  • More...

    Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Reportar esta oferta

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación