Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success.
Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!
We’re looking for friendly people to join our Snap team as Customer Service Representatives (voice services)! Responsibilities include, but are not limited to the following :
Primarily handling inbound outbound calls, answering questions for our customers
Listening to our customer needs and resolving any issues they may have
Managing multiple tasks at one time in a fast-paced environment
Communicate effectively to customers and employees, verbally or written
Other duties as assigned by the department leadership
Fluent English level B2+ minimum
Exceptional phone and customer service skills
English proficiency is a must
The ability to manage multiple tasks at one time
Microsoft Office and CRM computer skills a must
Type 40+ wpm
Must be able to complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
High School Degree
Must be able to work on the weekends
Why You'll Love It Here.. .
Generous paid time off
Competitive medical, dental & vision coverage
Company-paid life insurance + supplemental options
A value-based culture where growth opportunities are endless
Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.