DHL is a Top Employer and we are hiring a System Support Specialist in our La Ribera de Belén, Heredia office.In this role, you will provide Level 2 &3 support and manage Active Directory, AzureActive Directory, and Active Directory Federated Service.
Do you have experience maintainingActive Directory infrastructure? Troubleshooting Active Directory on bothserver and client?
Can you setup / support Active Directory Federated Service andAzure AD as well as single sign-on access to cloud applications?
And can you use PowerShell or C# scripting to develop automation scripts?If yes, then we want to speak with you!
In yourday to day role, you will
Support 800,000 accounts and 244 servers located at3 IT Services regional data centers and across 79 countries in-country datacenters as well as more than 60 single sign-on applications (SSO).
Capture the gaps, guide and drive the team toaddress the gaps within the environment under the support scope of directoryteam
Deliver broad technical and application support experiencewith Active Directory, Active DirectoryFederation services and Azure Active Directory.
Setup and support Active Directory FederatedService as well as single sign-on access to cloud applications, scripting usingPowerShell or C# to develop automation scripts
Administer AD and GPOs; Administer PKI, DNS, DHCP,etc
The skills you bring to this role are
Experience with change management processes and implementation of changes
FluentEnglish (written and spoken) required
Bachelor of Computer Science or related disciplinerequired.MCITP and ITIL certificationsan added advantage
Strongcustomer service attitude .Willingness and eagerness to learn
MCSE, MCSA, cloud architect certificates will beadded advantage.
2 years working in multinational - IT industryincluding at least 1 years specialized in MicrosoftActive Directory .Knowledge infollowing areas will also be beneficial : -
Crash / memory dump analysis; Active DirectoryScripting technologies programming skills - Visual Studio (VB.net and C#),Perl, Powershell scripts, etc);
Workingknowledge of Windows performance & memory troubleshooting
Maintain service production and pre-productionenvironments and systems
Assists with capacity planning, monitoring andsystems tuning to ensure service availability and performance
Follow quality standards and policies
Very good communication skills
Very good analytical skills and structured approach
DHL is an equal opportunity employer. We evaluate qualifiedapplicants without regard to race, color, religion, sex, sexual orientation,gender identity, national origin, disability, veteran status, or any otherprotected characteristic.